We provide outsourced leadership in each core area to drive operational success and ensure regulatory compliance.
We help you identify what’s working well and challenge the status quo to boost adoption of more innovative solutions.
We work with you to establish budgets, targets and the metrics that matter so you can make informed decisions and spend more time practicing law.
Avoid outworking the workload! We work with you to strategically leverage technology, streamline core processes and optimize task allocation to drive efficiency.
We utilize Legal Lean Sigma® process improvement and project management methodologies to promote collaboration, communication, and the elimination of tasks that are duplicative and fail to offer discernible value.
Our retained recruitment approach focuses on quality over quantity to find you the right fit. It starts with understanding your firm's strategy, culture and the "must have" qualifications.
Effectively managing transitions is essential. We facilitate onboarding for strong beginnings and implement positive offboarding protocols.
You know there's a better way to do things and want an operations partner who will generate meaningful results.
We invest the time to understand your firm's culture and strategy. We identify the opportunities to drive your firm forward and leverage an extensive independent partner network to meet every operational need of your firm.
“Forward thinking. Smart. Dedicated. Organized. These are just a few words that we would use to describe Jan. We retained Jan as our interim Managing Director and to assist us in our search for a new Managing Director. Through her leadership and her ability to understand our business, Jan was successful in finding the right candidate for our firm and helping us transition our firm to the new Managing Director. While working as our interim Managing Director Jan took the time to understand our practice and our office culture before she developed the profile which would help us find the right ‘fit’ for our firm. Her attention to detail and her relentless work ethic are second to none. Jan continues to assist us with our recruiting needs and has become our first phone call when we are looking to add to our team.”
Gasper Galati & Jamie Paquin - Partners, Daoust Vukovich LLP
"Our firm has worked with Jan for several years. She distinguishes herself from others by being genuinely passionate, caring, and professional. Jan is adept at meeting our recruitment needs and implementing change to deliver bottom line results."
Diane Labao - Firm Administrator, Goldman Sloan Nash & Haber LLP
"Jan has a deep understanding of the key drivers that improve a firm’s profitability. Her candid and direct communication style gets results, and her enthusiasm for driving efficiency is contagious. I recommend her services without hesitation."
Shlomi Steve Levy - Partner, Levy Salis
"Jan’s experience and expertise were invaluable to me when I was setting up my sole-practitioner law firm. She offered practical, hands-on advice that was easy to implement; not theoretical, high level concepts. Starting my own firm would have been much more difficult without her assistance."
Cathi Mietkiewicz - Mietkiewicz Law
"We were impressed with the recruitment assistance Jan provided. She listened to our needs and offered practical advice to address organizational issues. We appreciated her thoroughness and open communication style that kept us informed throughout the process."
Cesar Carranza - Client Care Manager, Campisi LLP
"Jan came in at a time when a former firm I was with was experiencing significant growth. Prior to her arrival, the partners were playing the dual role of revenue generating lawyers, as well as business managers. Jan provided leadership and instilled great confidence in the lawyers and staff that all needs were being addressed. In a short time, Jan was successful in identifying and implementing changes that were critical to sustaining the Firm's growth. She provided prompt, professional and individualized attention to all. Knowing that Jan was taking care of the business issues enabled the Firm to return to doing what we do best; practising law."
Heela Donsky Walker - Partner, Robins Appleby LLP
"Jan is an extremely knowledgeable and dedicated management professional. She is particularly adept at developing a lasting rapport and saying what needs to be said to drive change and get results. She helped move our firm forward during some challenging times. In 40 years of practice, Jan was without a doubt the best Business Manager I had the pleasure to work with."
Roger Nainby - Retired Partner, Houser Henry & Syron LLP
Jan has over 25 years’ experience managing small to mid-sized law firms. She was responsible for the strategic execution of business operations for firms engaging in change, including start-ups, restructuring, wind-ups and practice group divestitures.
Jan understands the business challenges small firms encounter and knows how to implement processes to enhance internal efficiency, boost team engagement and elevate the client experience.
Jan’s strength is identifying and working with talented people pursuing innovation and efficiency without compromising client service. A strict attention to detail, high energy and responsiveness are her trademark qualities.